CUSTOMER COMMENT

	It's very important to me that you know how much I appreciate your continual support and help. You work extremly hard and it shows through your awesome customer service :)

DOWN TIME IS NOT AN OPTION

We invest heavily in hardware and facilities that ensure our clients
are up and running on the web 24 hours a day, seven days a
week. The NOC is located in a secure, monitored, class A building.
A detailed record of employee and visitor entry is maintained at all
times and has two industrial-grade, three phase Liebert UPS
systems to guard against local power failures. These act as back-up
batteries, maintaining uninterrupted power in case of surges or
power outages.
Our "OnNet" NOC is fed with three separate bandwidth-on-demand
connections using Qwest Communications, GTE, and Global Center
that enter our building. Independent cables run inside our
building directly from the NOC to all three carrier points of
presence. These lines can handle the bandwidth of a T3 or an OC3
with DWDM and handle several times the bandwidth of an OC3.
Whatever your bandwidth needs may be, our NOC has the scalability to meet them.
 

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